Terms & Warranty

Shipping & Delivery

We offer free shipping on all orders over $100. Orders are processed and shipped within 1-2 business days for in-stock items. Once your order is shipped, you’ll receive a tracking number to monitor your package.

Customers are responsible for tracking their shipments and checking if import duties apply in their country. Any applicable customs fees must be covered by the recipient.

Warranty

All Bravo products are covered by a 12-month limited warranty from the date of shipment. This warranty covers manufacturing defects only and will be assessed on a case-by-case basis. If your product qualifies, we will repair or replace it at no cost to you.

Please note that natural wear and tear, accidental damage, and misuse are not covered under this warranty.

For warranty claims or inquiries, please use our contact form.

Returns & Refunds

If your Bravo product doesn’t meet your expectations, you may return it within 14 days of delivery for a full refund, provided it is unused and in its original condition.

Return shipping costs are the customer’s responsibility.

Limited-edition products are not eligible for refunds, as they cannot be resold.

Once we receive and inspect the returned item, we will process your refund to the original payment method.

To initiate a return, please use our contact form.

For U.S. Customers – Tariff-Free & Hassle-Free

We’re committed to ensuring a smooth shopping experience for our U.S. customers—no unexpected fees, no delays.

No Tariffs or Extra Fees

Our products clear the U.S. border quickly and without additional tariffs, thanks to trade exemptions. The price you see at checkout is the final price—no surprises.

Fast & Reliable Shipping

With streamlined logistics, your order arrives quickly and hassle-free, so you can enjoy your Bravo product sooner.

Future-Proofed Pricing

Even if regulations change, you’re covered. We absorb any potential future tariffs, ensuring that you always pay the price listed at checkout.

Bravo is all about providing a straightforward, premium experience—with no surprises, just reliable service.